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Woman With Special Needs Can&#8217;t Pay Her Bill. The Waitress’ Reaction? This Warmed My Heart!

Woman With Special Needs Can’t Pay Her Bill. The Waitress’ Reaction? This Warmed My Heart!

We are often quick to criticize, identify negative things, and complain. And while we certainly might thoroughly enjoy a positive experiences, unfortunately we sometimes forget to point them out. I suppose this is because we're caught in the moment of just having that positive experience... and that just leads us to forget. Call it human nature, or that we have a penchant for ingratitude... Whatever the case, we simply don't always remember to share the good stuff as much as the bad. That's why i was so sincerely thrilled when I came across this: an ordinary woman who goes out dining with her family has an inspiring experience - and she makes sure to recognize it later. It's also nice to see her post spreading like wildfire - clearly we all do want to focus on the good - but sometimes just need a gentle reminder that it's important to recognize people's good deeds, too.

Here is the heartwarming story:

“We took the kids for dinner at Pizza Express. There was a very friendly lady dining alone at the next table who clearly had special needs. When the time came for her to pay the bill, her bank card was declined. The waitress told to her, in a very kind way, that there was a problem but that she would call her manager for help.

Jeremy immediately leapt up and told the waiting staff that we would pay for the lady’s meal. However, when the manager arrived, he explained to the lady that she couldn’t use her bank card to pay, but that there was no need to worry; Pizza Express authorises the restaurant to give away two free meals per month and that, on this occasion, they would like to provide her with a free meal. She was extremely grateful and apologetic that she had been unable to pay, We were relieved that the lady had been treated in such a dignified way and that she was not placed in a difficult position.

Then, the manager approached our table. He said that, as we had shown such generosity, he would like to donate the second free meal that the restaurant was able to offer to us! We were absolutely dumbfounded! I have never heard of any chain restaurant behaving in such a generous way. We were quite overcome. I made sure that the lady was able to get home OK then we thanked the staff and left ourselves. I think Pizza Express, and in particular the manager of the Surbiton branch, deserve a massive pat on the back. I told the manager that my younger son has special needs and that I was really impressed by how the restaurant had treated this special case. I said that I would share the story on social media. So here it is!”

Here is Lisa’s original Facebook post:

We took the kids for dinner at Pizza Express. There was a very friendly lady dining alone at the next table who clearly…

Posted by Lisa Wilks on Friday, February 12, 2016

Please share this simple but moving story to help spread positive vibes everywhere. Remember to spread the good – not just the bad.

Published by Newsner, please like.

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